Skip to main content

How do I update my email address?

You can update your email address from your GenMeds account.

Adding a new email address

Here’s how:

  • Go to your GenMeds Dashboard

  • Click on your icon in the bottom left corner

  • Select Manage Account

  • Select Profile

  • Select the plus sign next to Add email address

  • Input your new email address

Note: Before the new email address is added to your account, you’ll need to verify it. We’ll send a verification email to that address.

Removing your old email address

Once your new email address has been added and verified, you can remove the old email address if you no longer want it connected to your account.

Here’s how:

  • Go to your GenMeds Dashboard

  • Click on your icon in the bottom left corner

  • Select Manage Account

  • Select Profile

  • To the right of the address you want to remove, click the three dots and select Remove Email

Note: You won’t be able to remove an email address if it is the only email address registered to your account.

Did this answer your question?