All medication deliveries and shipping are handled through the pharmacy you purchase your medication from. To change the shipping address for a medication order, please contact your pharmacy directly.
Changing your address may affect which pharmacies are available to you. If your pharmacy is unable to fulfil your order at your new address, you can contact Photon, your pharmacy coordinating partner, to discuss your options. You can call them at (513) 866-3212.
Important note: You must let GenMeds know if you have changed address. Moving to a different state may affect what medications are available to you and whether the clinician can provide you with a prescription.